SUPPORT
Contact us
We welcome after-sales support requests, feedback, and pet-care questions.
Official X
@JOMIZOO_PET
Follow us for product news and daily updates. We also answer quick questions via DM.
Amazon Canada
Amazon Messages
For Amazon orders, shipping, and returns, please contact us via your Amazon order history.
Email us
jomizoo@foxmail.com
For product, order, or business inquiries. We usually reply within 2 business days.
FAQ
Where do you deliver?
This store delivers within Canada. Select another country in the navigation to shop its local range.
Who delivers my order?
Orders placed on JOMIZOO are fulfilled through Amazon. We check address and stock availability before payment. Tracking is shown in your JOMIZOO account when available.
How can I request a return or refund?
For a JOMIZOO website order, contact us with your order number. For an order placed on Amazon, use the order history on the Amazon site where you purchased it.
Why do products and prices differ by country?
Each local store reflects the JOMIZOO products, prices and available inventory in that Amazon marketplace.
LINE support
Our official LINE @613pzlhz also handles after-sales support and pet-care consultations.